Holland America Line added a new look and enhanced features to its air booking program, FlightEase, making it more user-friendly for travel professionals to navigate, search and book flights.
In addition to the new design, the functionality of the site is now more intuitive, allowing travel professionals toselect departure and return flights separately, add a stopovers compare real-time fares, book an open jaw ticket and review more detailed schedule displays. The site can handle open jaw bookings whereby flights into the one city and out of another city can be booked without problems.
“Planning a cruise holiday from start to finish should be a seamless process, and FlightEase ensures that our travel partners have the most advanced tools to coordinate their clients’ air and cruise itineraries” said Tony Archbold, Director of Sales Australia for Holland America Line.
“An exclusive Holland America Line feature within the FlightEase program is ‘Next Port Protection”. All flights booked through FlightEase feature 24-hour assistance for questions and “Next Port Protection, which means that in case of airline delay or cancellation en route to a cruise, Holland America Line will take care of any flight changes necessary free of charge to join the cruise at the next available port of call. I don’t believe any other flight providers offer this unique service.”
In addition to the new look, FlightEase functionality includes:
- The ability to select departing and return flights independently.
- Improved search filters to easily identify the best flight for clients based on preferred airlines, fare type, number of stops, departure time, price and duration
- Easy comparison of flexible and restricted airfare options for the same flights
- A logic-driven calendar to guide flight planning based on ship departure and arrival dates.
- Newly designed schedule displays detailing important information about type of aircraft, connections and layover times.
- Improved navigation allowing the travel professionals to move easily across the booking flow from each step of the process including search, select departure, select return, summary and pay.
- All air sales through Holland America Line are commissionable at 5%.
Available through Holland America Line’s robust Polar Online booking process, FlightEase features up-to-the-minute flight schedules that only include those flights that arrive and depart in time for the specific cruise booked; as well as competitive pricing and flight inventory from multiple carriers.
For more information on FlightEase and Holland America Line, contact a travel professional, call 1300 987 322 or visit www.hollandamerica.com.au
SOURCE Holland America Line