THE International Cruise Council Australasia
has released details of two new training
modules which will officially debut later this
month to boost agent cruise sales skills.
Dubbed ICCA Fleet Overview and Cruise Sales
& Service, the new modules are the first in a
number of changes to be introduced to ICCA
programs this year to reflect “growing agent
demand for cruise information,” according to
ICCA general manager Brett Jardine.
They also follow the appointment of Peter
Kollar as ICCA Training and Development
Manager in Feb this year, who has undertaken
...
The above snippet is the first part of an article sent to subscribers in Cruise Weekly's issue from 17 May 12
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