LUXURY tour operator APT is weighing up whether a trial of onboard sales desks for repeat clients will be made permanent, however travel agents will stand to benefit most if it does. The company recently told CW the desks were a hit with guests enjoying their APT experience so much...
LUXURY tour operator APT is
weighing up whether a trial of
onboard sales desks for repeat
clients will be made permanent,
however travel agents will stand
to benefit most if it does.
The company recently told CW
the desks were a hit with guests
enjoying their APT experience so
much they wished to book again.
Around 70 bookings were
received by APT from the trial, all
of which were sent on directly to
the client’s local travel agent, a
move well received by the trade.
Those expressing interest at the
desk were also followed up by
their agents, with a 5% discount
for their next trip on the table for
30 days after their holiday ended.
APT commercial manager retail
Susan Haberle said the service
was about opening doors to other areas served by APT once pax had
already experienced the product.
In fact, so strong is the repeat
client rate by APT, average lead
booking times were starting to
shorten, the company said.
MEANWHILE, APT has confirmed
the 2015 Top Achievers reward
trip for its best selling agents over
the year will be a river cruise on
the Douro in Portugal.
The trip departs on 22 Aug and
will include three nights in Lisbon
followed by the seven night cruise
from Lisbon to Barca d’Alva,
which concludes in Madrid.
