THE annual cruise forum Cruise360 Australasia has added Holland America Group’s SVP Port Operations and Shore Excursions Robert Morgenstern (pictured) to its list of expert speakers. Morgenstern will participate in a panel discussion at the CLIA Australasia cruise conference on the topic of creating more authentic and engaging shore excursions....
THE annual cruise forum Cruise360 Australasia has added Holland America Group’s SVP Port Operations and Shore Excursions Robert Morgenstern (pictured) to its list of expert speakers.
Morgenstern will participate in a panel discussion at the CLIA Australasia cruise conference on the topic of creating more authentic and engaging shore excursions.
“Cruise passengers are increasingly looking for experience-led options and are demanding more immersive and authentic shore excursions,” said CLIA Australasia MD Joel Katz.
“Robert will be able to provide insight into how cruise lines are evolving their excursion offering in response to this, and what it means for travel agents as they cater to their clients’ tastes and passions,” he added.
Morgenstern has 25 years’ experience in the cruise sector across marketing and operations.
Cruise360 takes place on 30 Aug – for booking info, CLICK HERE.
