HELLOWORLD Travel revealed that cruise sales are now a “significant driver” of Total Transaction Value (TTV) for its wholesale division in both Australia and New Zealand, according to details contained within the company’s latest Investor Presentation report. In line with this growth trajectory, Helloworld also reported that in Australia it...
HELLOWORLD Travel revealed that cruise sales are now a “significant driver” of Total Transaction Value (TTV) for its wholesale division in both Australia and New Zealand, according to details contained within the company’s latest Investor Presentation report.
In line with this growth trajectory, Helloworld also reported that in Australia it has folded The Cruise Team brand into its Seven Oceans Cruising team, a move that has made the company one of the largest cruise wholesalers in local market.
Helloworld’s General Manager Sales, Reporting, & Pricing for Wholesale Steve Brady said the reason for consolidating the brands was to streamline its cruise business division and give agents one point of contact.
“Merging the brands was a logical step when we went to one system across all our cruise bookings, previously the two brands were operating on different systems and therefore handled by separate teams,” Brady said.
“The unification of the systems has provided the opportunity to consolidate not just the brands, but also our operations centre, we now have one team of cruise experts who are knowledgeable across the full range of cruise offerings we have,” he added.
Brady also believes the value and flexibility of Helloworld’s new agent cruise portal Neptune (CW 03 Jul) will provide the business with a competitive advantage in the marketplace.
“Neptune is making it possible for us to deliver exclusive cruise content with value added inclusions combined with an air and hotel booking engine – all in one platform,” he said.
“Other advantages include live booking on 19 cruise lines, and access to up to 1,000 of our own group departures,” Brady added.
