CRUISE Lines International Association (CLIA) Australasia will launch a new generation online platform next month, which will see all its education and member services hosted in one location (CW breaking news).
The new platform, which will combine the existing CLIA Learning Academy and CLIA Member Hub, will introduce new features, new content and streamlined services.
The new CLIA Member Hub will provide travel agents with dedicated areas for individual cruise lines, featuring BDM contact lists, webinars, brochures, news and promotions, and cruise line training.
Agents will also be able to access a calendar that combines CLIA events with cruise line initiatives, such as information evenings, ship inspections and roadshows.
Additionally, existing education components will be updated, while entirely new courses will also be rolled out.
“The new platform will be a fantastic asset for travel agents, delivering education in a more engaging and visual format,” said CLIA Head of International Training & Development Peter Kollar.
“It will offer important resources to use as day-to-day references, while at the same time giving agents better education options to support their development into the future.”
CLIA is advising agents who are currently working on education modules to ensure they are completed by 05 Apr, as partially finished work cannot be transferred to the new platform, which goes live on 06 Apr.
Members can expect to receive further details and step-by-step instructions from CLIA before the launch of the new platform.
