CARNIVAL Cruise Line this morning announced an “Onboard with You” pledge to the Australian and New Zealand travel sector, including an additional 1% bonus commission on new retail bookings made via the line’s GoCCL platform through to 30 Jun. “We want our travel partners to know how much we value...
CARNIVAL Cruise Line this morning announced an “Onboard with You” pledge to the Australian and New Zealand travel sector, including an additional 1% bonus commission on new retail bookings made via the line’s GoCCL platform through to 30 Jun.
“We want our travel partners to know how much we value and appreciate them, and that they are not in this alone,” said Anton Loeb, Carnival Cruise Line’s Director of Sales for Australia and New Zealand.
“Travel agents have always played a key role in Carnival’s success, and we want to ensure that we are taking care of them and helping them continue to grow and succeed now and in the future,” he added.
The new pledge builds on Carnival’s commitment to protecting agent commission on all fully paid bookings cancelled due to the current pause in cruise operations.
The cruise line is also offering full commission on the value of future cruise credit (FCC), giving agents the ability to earn commission on their original booking and also compensating them for working to rebook clients using the FCC.
“We understand how hard agents worked for the first booking, and re-booking their clients using the FCC involves additional work.
“We want to recognise this effort and ensure that agents get commission on both bookings,” Loeb added.
Information on the new Onboard with You pledge is on Carnival Cruise Line’s freshly enhanced GoCCL Navigator, the company’s online booking and service tool – see GoCCL.com.au.
