MSC Cruises’ interactive trade e-training program MSC Masters (CW 07 Sep 2020) is finally launching in Australia next Tue. Through the Masters program, which was set to launch in Australia prior to the pandemic before being put on hold, travel advisors can be become a certified MSC specialist and boost...
MSC Cruises’ interactive trade e-training program MSC Masters (CW 07 Sep 2020) is finally launching in Australia next Tue.
Through the Masters program, which was set to launch in Australia prior to the pandemic before being put on hold, travel advisors can be become a certified MSC specialist and boost their future sales potential with the cruise line.
Agents can refresh their skills and learn about the brand, on topics such as new ship MSC World Europa, pricing models, MSC Yacht Club, 360-degree virtual ship tours, pre-paid packages, MSC Voyager Club, and webinar classes.
Each module is designed to take 10 to 15 minutes to complete, with a final exam at the end of the training.
Upon completion, participants will receive an MSC Masters diploma, with the first 200 agents to complete the training by 12 Aug to receive a $100 gift card.
In addition, five $50 gift cards will be on offer to win until the end of the year, with one available per month.
Those who complete the MSC Masters e-training program will be given priority on familiarisations, exclusive promotions and discounts for leisure travel, priority invitations to onboard events when ships are in Australia, and 10 extra CLIA points for Cruise Lines International Association members.
“Our biggest aim is to support our trade partners with the information they need to sell an MSC cruise — there are so many partners who have changed businesses or not sold a cruise in over 18 months,” said local Commercial Director Lisa Teitou.
“What a great opportunity to refresh their skills in the run up to what we hope will be a really successful wave season”.
MSC Masters, which has been available to agents in other markets for some years now, can be accessed via MSC Book for enrolment by Australians from next week.
