VIKING Cruises has created a dedicated Groups Coordinator role along with a groups toolkit for travel agents, with the aim of simplifying the group booking journey for clients. Travel consultants wanting to design a hosted or special interest departure on Viking’s river and ocean cruise products will now deal directly...
VIKING Cruises has created a dedicated Groups Coordinator role along with a groups toolkit for travel agents, with the aim of simplifying the group booking journey for clients.
Travel consultants wanting to design a hosted or special interest departure on Viking’s river and ocean cruise products will now deal directly with Amy Swearingen, who will “seamlessly manage every element of a group booking, from initial enquiries and pricing right through to contracts and bookings”.
Swearingen will also act as a liaison between travel agents and the in-house Viking marketing team to help promote the departures.
A range of bonus value-adds are also available for group bookings with Viking, including free travel for one person when five or more staterooms are booked on a China, Europe or Russia river cruise, or more than eight staterooms on board an ocean voyage or a Portugal river cruise.
Each person within the group booking also receives a $150 discount.
Group fares are fully commissionable, and are eligible for current market offers at the time of signing the contract, while past passenger discounts also apply on group bookings, with Viking noting it is the only line with no non-commissionable fees (NCFs), paying agents commission on every aspect of bookings including flights, pre-booked beverage packages and more.
For more information email groups_au@vikingcruises.com, and view the toolkit here.
