LUXURY travel network Virtuoso is working with a number of cruise booking engines on “fare alert” technology, which will inform travel agents about drops in price in their clients’ cruise fares. Speaking to Cruise Weekly on the weekend at the Mobile Travel Agents National Conference, Virtuoso MD Asia Pacific Michael...
LUXURY travel network Virtuoso is working with a number of cruise booking engines on “fare alert” technology, which will inform travel agents about drops in price in their clients’ cruise fares.
Speaking to Cruise Weekly on the weekend at the Mobile Travel Agents National Conference, Virtuoso MD Asia Pacific Michael Londregan confirmed the tech was in development.
“We’ve got this fare alert product which is now in development which helps an advisor know their client has a product which has gone on sale,” Londregn said.
“[Agents] can get ahead of the curve and ring the client to say, great news, you can stay where you are or move to this category.
“We’re now working with cruise booking engines to build technology…It’s not that much of an extension from what we do, but no-one has ever asked us for it,” he added.
With cruise fare price analysis tool Cruisewatch having recently launched in the Australian market (CW 16 Jan), Londregan explained that Virtuoso’s take on the technology aimed to provide even more value to the customer.
“We need an alert system with cruising so that if the fare goes down, they don’t find out because their client rings them and tells them they saw it in the paper.”
