CARNIVAL Cruise Line’s Celebration Key has been officially recognised for its accessibility efforts, making it the first cruise destination to earn KultureCity’s sensory inclusion certification. The cruise line has worked with the non-profit for six years, which aims to create sensory-inclusive spaces for those who live with disabilities such as...
CARNIVAL Cruise Line’s Celebration Key has been officially recognised for its accessibility efforts, making it the first cruise destination to earn KultureCity’s sensory inclusion certification.
The cruise line has worked with the non-profit for six years, which aims to create sensory-inclusive spaces for those who live with disabilities such as autism, dementia, PTSD and sensory processing disorders.
At the private island, guests with sensory needs are given complimentary packs with noise-reducing headphones, fidget tools and glasses with filters to block out strobe and bright lights.
It also includes a VIP lanyard with a headphone logo and light bulb symbol to signal to Carnival employees that they may need support, as well as a feelings thermometer to help non-verbal guests to communicate.
“This milestone demonstrates Carnival’s dedication to making vacations accessible and enjoyable for all, including families with sensory processing needs,” said Christine Duffy, president of CCL.
“By training our team members and offering tailored resources both on board and at Celebration Key, we ensure every guest feels supported, understood, and welcome,” she added.
The initiatives at Celebration Key are in addition to CCL’s fleetwide efforts, such as training its shipboard staff and call centre team, who interact with guests during the booking process.
“Creating truly inclusive experiences means anticipating the needs of every guest before they arrive ,” said Uma Srivastava, executive director of KultureCity.
“By certifying Celebration Key, Carnival Cruise Line is setting a new standard for the travel industry, ensuring that individuals with sensory needs and invisible disabilities can fully participate in and enjoy every moment of their journey,” she added. JHM
